Effective Date: July 1, 2024

Sugar Oak Lane Inc. is committed to ensuring digital accessibility for all users, including those with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Measures to Support Accessibility

• Accessibility Features: Our website incorporates accessibility features such as text alternatives for non-text content, keyboard navigation, and screen reader compatibility to enhance the user experience for individuals with disabilities.

• Ongoing Efforts: We conduct regular assessments of our website to identify and resolve accessibility issues. This includes automated testing as well as manual testing by individuals with diverse abilities.

• Training: Our team is trained in best practices for web accessibility and is dedicated to ensuring that all new and updated web content adheres to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

Feedback

We welcome your feedback on the accessibility of Sugar Oak Lane Inc. If you encounter any barriers or have suggestions on how we can improve accessibility, please let us know:

• Email: accessibility@sugaroaklane.com

We aim to respond to accessibility feedback within 3 business days and to propose a solution within 10 business days.

Compatibility

Our website is designed to be compatible with the following assistive technologies:

• Browsers: The latest versions of Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge.

• Screen Readers: The latest versions of JAWS, NVDA, and VoiceOver.

Technical Specifications

Accessibility of Sugar Oak Lane Inc. relies on the following technologies to work with the particular combination of web browsers and any assistive technologies or plugins installed on your computer:

• HTML

• CSS

• JavaScript

Limitations and Alternatives

Despite our best efforts to ensure accessibility, some content may not yet be fully adapted to the strictest accessibility standards. We are working continuously to improve these areas. If you need assistance with any content on our website, please contact us, and we will provide an alternative way to access the information you need.

Formal Complaints

We aim to respond to accessibility feedback within 3 business days and to propose a solution within 10 business days. If you are not satisfied with our response, you can escalate your complaint to a higher management level within our organization.

Thank you for visiting Sugar Oak Lane Inc. We are committed to ensuring that our website is accessible to everyone and appreciate your support in making our site as inclusive as possible.